Frequently Asked Questions

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Getting Started

Do I need a referral to see a physical therapist?

No. In Maine you can see a physical therapist directly, with no doctor's visit or referral needed.

What happens at my first visit?

Your first visit is a 60-minute, one-on-one evaluation. We find what's driving your pain, explain it in plain language, start treatment that day, and send you home with a plan.

What should I wear or bring?

Wear comfortable clothes you can move in. Come ready to tell us anything you think we should know about your problem: when it started, what makes it better or worse, and the activities you want to get back to.

How do I book?

Call us at 207-241-4560 or book online at empowerptandconsulting.com.

Cost and Payment

Do you take insurance?

No. We're an out-of-network, private-pay practice. That lets us spend your whole session one-on-one with you, rather than dictating your session based on insurance and typical healthcare restraints.

Can I use my HSA or FSA?

Yes. Our sessions are HSA and FSA eligible.

Can I get reimbursed by my insurance?

This is different for every insurance carrier, but we can provide a superbill for you to submit to your insurance for reimbursement. If reimbursement is an important deciding factor, it's always best to check with your insurance first.

What Makes Empower Different

Will I work with the same physical therapist every visit?

Yes. Every session is one-on-one with your physical therapist, with no juggling multiple patients and no handoffs.

How many visits will I need?

Your plan of care is tailored to your injury, your limitations and your goals. Our plans of care are outcome-based, and we'll discuss the number of visits with you on day one.

Where are you located?

We have two locations:

Scarborough: 33 Haigis Pkwy

Falmouth: 269 US Rt 1

Conditions and Services

What do you treat?

Back and neck pain, knee and hip replacement rehab, shoulder injuries, ACL reconstruction, running injuries and sports performance. Please see our services page, or call us about any other specific problem.

Should I do PT before surgery?

Often, yes. Prehab builds strength and motion before surgery so recovery starts from a stronger place.

I'm a runner with pain. Can you help me keep running?

Yes. We test your hip, calf and core strength, look at your training volume, analyze your gait, and build a program to keep you running without making your pain worse.

Can you help me get ready for ski season, or another sport?

Yes. We check basic movements like squat strength and endurance, single-leg control and core strength, then build a plan to get you ready.

Practical Information

What are your hours?

We're open from 7 or 8 AM to 6 PM, depending on the day. You can find our full hours on our website and our online booking page.

What's your cancellation policy?

We ask for 24 hours' notice to cancel or reschedule. If an emergency comes up at the last minute, please contact us and let us know.

Still have a question? Call us at 207-241-4560 or book online at empowerptandconsulting.com.